På facebook kører der pt. en gruppe, hvor stifteren har anmeldt Buydomains til politiet, får at hæve uretmæssigt på kontoen. http://www.facebook.com/group.php?gid=368838692947&ref=ts
Har selv været tilfredse med dem - indtil denne manøvre med at trække penge for domæner ude i fremtiden begyndte.
Jeg sendte i går en mail til den danske info@buydomains.dk for at bede dem tilbagebetale de retmæssige beløb, der er hævet på min konto.
Har ganske enkelt aldrig været ude for noget lignende. Vil hurtigt lede efter en dansk udbyder, hvor jeg kan have mine adresser parkeret indtil jeg skal bruge dem.
Svaret lyder således:
"Thank You.
Your message has been received. We are currently running manditory system upgrages as our internal operations were compromised and we are working as quickly as possibly to secure and update all of our operations. Your domains and services will continue to run as is, and we expect to have all updates completed by March, 30th 2010.
We have had a massive attack to our billing system, and in an effort to secure all of our customers services, we have gone ahead and auto-renewed all domain names thorugh 2011.
During the update process we are unable to retrieve any EPP codes or will be able to authorize any transfers. Once operations have re-opened, you will be able to make such inquiries.
FOR REFUND REQUESTS!
All refund requests or disputes must be submitted in writing and faxed to U.S. Toll Free +1.888.803.8692 or by post mail to:
BuyDomains.dk, LLC
19390 Collins Avenue
Suite 503
Sunny Isles Beach, Florida
33160
We apologize for any inconvience and we appreciate your patience.
System Administrator
BuyDomains.dk, LLC"