Hey
Jeg har i lørdags lanceret en webshop, og det er gået mega godt - mit lille lager var udsolgt på få dage, men modtager i dag denne besked fra stripe: "Our systems recently identified charges that appear to be unauthorized by the cardholder, meaning that the owner of the credit or debit card did not consent to these payments. This unfortunately means that we will no longer be able to accept payments for apathycph.com.
Refunds will be issued in 5–7 business days, although they may take longer to appear on the cardholder's statement. Please refer to your dashboard for a list of the charges to be refunded[1]."
Det forstår jeg ikke, for alle payments står som successfull på mit dashboard. Jeg føler mig mega magtesløs og ved slet ikke hvad jeg skal gøre - de har ikke engang et nummer jeg kan ringe på.
Please hjælp mig
Mvh
Victor