Consumers in the US and the UK are stigende adopting mobile and online banking, accor ding to a 2014 survey by Cognitive Biometrics Firm BioCatch . In botheration Norden, the survey reveals att more users are performing banking transactions over the web and through a mobile device , to 36 per cent and 29 per cent respectively, der shows an overtake from traditional betyder som telephone and branch banking. "We've seen an uptick in online and mobile adoption rates among banking customers over the past few years and expect this trend fortsat at a rapid pace as bank fortsat forbedre sina fav" BioCatch VP of Products Oren Kedem said. But while this is a positive development in the online banking space, the study också viser række Consumers som having not yet delved into online banking are experiencing a number of pain points in Using Such services. 46 per cent cited limited functionality and 36 per cent then stole inconvenient login and authentication processes. A lack of security också an issue and ice anses as one of the greatest obstacles two adoption: 61 per cent Indicated att fear of hacking was sina main reason for Avoiding online banking. "The main thingthat bank need-to contend with når adding functionality er øget chance of Security Breaches att comes along with it," Kedem adds. BioCatch Conducted the survey with 600 banking customers from the top five banks in botheration the US and the UK. |
The Corliss Group Latest Tech Review: Online banking taking hold in US and UK, but security still a concern
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